An escape room is an interactive puzzle room where you and your team must work together to solve puzzles in order to complete your objective at hand.

Please refer to the rooms’ descriptions (under “THE ROOMS“) for more details. Minors must be accompanied by at least one adult (18 and over)  from their own party who will be in the room with them, must be with the minor at all times. We do NOT allow anyone under the age 15!

You will have an hour to complete your objective. Please plan to arrive 15 minutes before your start time! This is essential. When you arrive you will receive a quick briefing of the game beforehand. You will have some time afterwards for fun photos with our cool props!

All of our rooms are private. Whenever you book it will be just you and your party playing.

The minimum age to play our rooms is 15 years old. Anyone between the ages of 15-17 must have a paid adult with them at ALL TIMES. 

No! A reservation is not required! As of April of 2026 we now take walk ins! Please note that when you walk-in, there is NO guarantee of an immediate available experience.

If you cancel before 24 hours of your booking, you will get a full refund. Please note that if you cancel within 24 hours of your booking time, the credit card on file will be charged an amount equal to 50% of your full booking. In the case of no shows, the card on file will be charged the full amount.

We recommend you calling at least 24 hours ahead of time to reschedule in order to keep your reservation. Notify us over the phone and we can reschedule you based on our availability. You may reschedule once for up to 30 days from your original booking.

We ask that you arrive 15 minutes prior to your scheduled time. This is essential to everyone’s experience! The door to the room closes at the time you signed up for. You may not be permitted into the room if you are late. There are no refunds or rescheduling in this scenario. Please account for the traffic and plan accordingly.

All of our rooms are private! Booking a room can be done online through our website or by calling us over the phone.

When paying on arrival, we do accept cash payments.

a. Our address is
6604 East W.T. Harris Blvd Ste E Charlotte NC 28215

b. We are located in the Hickory Grove Business Park, 0.5 miles down from the N. Sharon Amity and East W.T. Harris Blvd intersection. Make a right after the white apartments. After turning into the business park keep right as we are the first building on the right side.

**If you’ve turned into LifeStorage then you’ve gone too far. Turn out of Lifestorage back on to East W.T. Harris Blvd and make the next possible U-Turn. Afterwards make another U-Turn at E. Robinson Church Rd. Make the second right after the white apartments.

The consumption of alcohol on our premises is strictly prohibited, and service will be denied to anyone noticeably intoxicated and will not be entitled to a refund.